Dorvie Concierge Services at BellaAge
What services can Dorvie book for you?
And much more!
How Does it Work?
Let your concierge take care of the logistics of life.
Concierge services are priced based on the services you need, the frequency of those services, and the number of bedrooms and bathrooms in your home. Bundle as many or as few services as you like, and your concierge will schedule vetted vendors, coordinate day-of logistics, and make sure you're informed and satisfied every step of the way.
Quality referrals. Hassle-free services.
BellaAge has partnered with Dorvie to present a new concierge service that organizes non-medical home services: house cleaning, meal delivery, laundry, and more. You can pick the ones you want, and we'll take care of the rest.
As a BellaAge Hickory resident you have access to a one-stop experience, complete with a dedicated Dorvie concierge, exclusive resident rates, reliable and vetted vendors, and consolidated service billing.
Our concierges make us different.
Your concierge will schedule your services, coordinate day-of logistics, and send you a consolidated bill at the end of every month. No more juggling payment methods or due dates.
And, you can always give your concierge a call whenever you need to make a change.
Choose the perfect services. Your Concierge handles the rest.
Frequently Asked Questions
Yes! Our four-factor vetting includes referrals and background checks for every service provider, allowing you to be sure that we only partner with trusted, reliable companies who deliver high-value services.
Your concierge will add, remove, or change your services upon request. Just let them know.
You always have full control over the services you receive. We'll be able to make changes to your services in three ways:
(1) When you're selecting services: We'll give you the option to add more services to it – whether they are brand-new services or changing the frequency of existing services.
(2) During your Introductory Call: We'll schedule time to talk after you select your services, so we can find the best days and times for you to receive your services. We'll set time aside during this call to talk about any additional services you might want.
(3) During our pre-or-post-service check-in: We'll contact you before and after every service is delivered so you know what to expect and so we can make sure you're fully satisfied with what you received.
We'll always check whether there are any new services you would like.
Your concierge will create and send you a consolidated monthly bill from all the services you received that month. We can keep your payment info on file, so you don't have to juggle due dates or payment methods.
Nope! We want your user experience to be as simple as possible. All you need is to schedule your first concierge call and let us know if you prefer to talk via phone call, text message, or email. No apps needed.
No problem! Just let your concierge know, and they'll pause that service.
We take several steps to prevent no-shows, including confirming each week with your providers that they're prepared to deliver your services. If a service provider doesn't arrive, though, please call your concierge to let them know.
Our policy is to contact you after we expect a service was delivered to make sure you're satisfied, so if you don't get a chance to call us in the event of a no-show, we'll still contact you.
Either way, we'll make it right by finding an alternate provider to deliver the service as quickly as possible.
We know how important it is to find a trusted provider, and we want you to keep using them. Let us know that you have a provider who you prefer, and we'll add them to your account and consolidated bill.
During your onboarding call, you'll let us know what your needs and preferences are. From there, we'll arrange services that align with your expectations and coordinate everything along the way. After your service, we will check in with you to make sure you are satisfied. At the end of the month, we'll consolidate all services into a single, easy-to-read bill for your convenience.
Yes, you can call your concierge anytime during business hours. You're also welcome to text or email anytime, and we'll get back to you as soon as possible.